Increased lead generation of a fintech brand by 6% with the power of clean design

Increased lead generation of a fintech brand by 6% with the power of clean design

Increased lead generation of a fintech brand by 6% with the power of clean design

Kenstone Capital is a debt consulting firm that serves leading banks, NBFC’s, Financial Institutions and businesses

Type

Type

UI/UX Design

UI/UX Design

Client

Client

Kenstone Capital

Kenstone Capital

Kenstone Capital

Industry

Industry

Fintech

Fintech

Fintech

Team

Team

1 UI Designer

1 UX researcher and designer

1 Project Manager

Timeline

Timeline

50 days

50 days

50 days

View Project

View Project

View Project

Goal

Goal

Goal

To redesign the website for Kenstone, prioritizing enhanced customer conversion. We aim to provide a user-friendly platform that not only educates users about debt collection and related fields but also fosters customer loyalty through a seamless and informative online experience.

Challenges

Challenges

Challenges

Our challenge involved simplifying lengthy services into a conceptualized design, ensuring an engaging presentation for users. Decluttering the entire website was crucial, creating a seamless flow for potential users to navigate effortlessly, enhancing the overall user experience.

Outcome

Outcome

Outcome

Our meticulously crafted website redesign not only elevated aesthetics but also resulted in a 6% increase in new customer conversions. This transformation not only created a more visually appealing online presence but also fostered loyalty among existing customers, marking a significant enhancement in the overall user experience.

Discovery

Discovery

How we started

How we started

The Kenstone Team needed a web presence that could speak for their brand and showcase their product offerings, we established seamless client communication, weekly calls, a live client dashboard system, and a dedicated team for tailored project execution

  • Fostered communication via Slack, WhatsApp, and emails.

  • Scheduled weekly calls and implemented a live dashboard.

  • Strategically assembled the right team and tools for project needs.

Research

Research

Initiating the project journey, intensive research sets the foundation, aligning client vision, preferences, and project goals

  • Thoroughly explore client vision, likes, dislikes, and presentation preferences.

  • Conduct in-depth research on competitors, design trends, and project requirements.

  • Craft optimal solutions through diverse options, ensuring project success.

Design Conceptualisation

Design Conceptualisation

UI Tasks

UI Tasks

  • Fostered communication via Slack, WhatsApp, and emails.

  • Scheduled weekly calls and implemented a live dashboard.

  • Strategically assembled the right team and tools for project needs.

UX Tasks

UX Tasks

  • Increase clicks with the registration button

  • Constraint

    • Take a more affordable approach for user testing

Design Creation

Design Creation

Forming Sitemap and Wireframes

Forming Sitemap and Wireframes

Embarking on design, we initiate with meticulous wireframing and site mapping, shaping the blueprint for a seamless UI/UX journey.

  • Develop clear wireframes outlining website structure and functionality.

  • Craft detailed sitemaps for intuitive navigation and user experience.

  • Lay the foundation for a visually cohesive and user-friendly design.

Crafting Design Language

Crafting Design Language

Initiating design, we meticulously craft a unique language—forging components, defining style, to elevate user experience.

  • Develop diverse components for a cohesive design language.

  • Define styles, ensuring consistency and aesthetic appeal.

  • Enhance user experience through visually engaging design elements.

Iterations and Design Sprints

Iterations and Design Sprints

Embarking on design sprints, we iterate with precision—incorporating client feedback, refining based on research, and optimizing for user experience.

  • Gather client feedback to inform design iterations.

  • Iterate designs, balancing creativity and user-centric improvements.

  • Optimize based on thorough user research and testing for optimal results.

Creating a Design system

  1. Define Design Principles:

    • Establish core principles guiding the design system.

    • Ensure alignment with brand values and user expectations.

  2. Create a Style Guide:

    • Develop a comprehensive guide for typography, colors, and imagery.

    • Specify usage rules to maintain consistency across the UI.

  3. Design Components Library:

    • Identify and design reusable UI components (buttons, forms, cards).

    • Organize components for easy access and consistent application.

Quality Checks and Final Handover

Quality Checks and Final Handover

Documentation

Documentation

  • Our meticulous documentation captures design choices, principles, and crucial instructions.

  • Comprehensive guides on component usage and design patterns serve as invaluable references.

Gathering Information

Gathering Information

  • We compile vital project files, safeguarding design assets and source files.

  • A documented history of feedback and communication ensures transparency and future clarity.

Creating Design Systems

Creating Design Systems

  • Our dedication extends to crafting a robust design system for consistent future updates.

  • This includes style guides, UI component libraries, and guidelines, ensuring enduring coherence in our design evolution.

Got ideas? We are all ears!

Got ideas? We are all ears!

Got ideas? We are all ears!

Got ideas? We are all ears!

Fun, Fast and Flexible

Fun, Fast and Flexible

Fun, Fast and Flexible